Refund & Cancellation Policy – NoneofUs Clothing

At NoneofUs Clothing, we care about your shopping experience. That’s why our Refund & Cancellation Policy is designed to be simple, transparent, and fair for all our customers worldwide, including Germany, the UK, the USA, and Pakistan. Please read the details below carefully before placing an order.

Order Cancellation Policy

  • Customers can request order cancellation within 24 hours of placing an order.
  • To cancel an order, kindly email us at support@d1milanoluxe.watch or contact us via our WhatsApp numbers:
    • USA WhatsApp: +1 (334) 342-5188
    • UK WhatsApp: +44 7475 915744
  • Once the order has been processed or shipped, we are unable to cancel it.

Refund Policy

We only offer refunds under specific conditions:

  • Defective or damaged product: If the product you receive has any manufacturing defect or is damaged during delivery, please contact us within 7 days of receiving the order with photo/video proof.
  • Wrong item received: If you receive an incorrect product (wrong size, color, or item), we will arrange either a replacement or full refund.
  • Refunds will be processed to your original payment method within 7–14 working days after product inspection.

Non-Refundable Items

Certain items cannot be returned or refunded:

  • Products purchased during sale or promotional offers.
  • Items that have been used, worn, washed, or altered.
  • Customized clothing (made-to-order designs).

Return Shipping Responsibility

  • In case of a defective/wrong product, we will cover the return shipping cost.
  • If the customer requests a return due to personal choice (size/color preference), then the customer will bear the shipping charges.

How to Request Refund or Cancellation

  1. Contact our support team at support@zunnain.com
  2. Provide your order number, product details, and issue.
  3. Our team will guide you through the process.

Final Note

At NoneofUs Clothing, customer satisfaction is our top priority. We aim to make every purchase worry-free, but in case of genuine issues, we promise quick resolution and fair refunds.